Frequently Asked Questions (FAQs)
What you need to know?
Learn more about the following answers to the common questions before starting the cooperation.
01 What is the minimum quantity I can Order?
100pcs/color/style (Note: We are willing to grow up with potential brand together.)
02 What is the average lead time?
For samples, the lead time is about 7 days. For mass production, the lead time is 30 days after receiving the deposit payment.
03 Do you offer design assistance?
Yes, Whether you need design assistance and development of your product, raw material sourcing, manufacturing, management, quality assurance and control or distribution logistics,we are here to help.
04 What is the sample cost?
Sample fees depend on the product and number of samples needed.
05 Do you offer sustainable products?
Yes, using sustainable materials is a high priority at Gewala, a variety of high quality sustainable and recycled materials are used in the creation of our products.
06 How you can proof the product are sustainable and recycled?
With GRS and Transaction Certificates (TC) that shows the PO number on it. The order and material can be track officially.
07 Can I assign my own material supplier? You just help for production process?
Yes, that's acceptable.
08 Can I have my own inspectors to your factory to ensure my product quality?
Yes, welcome to send inspectors to our factory.
09 What shipping terms do you offer?
We offer a variety of shipment term solutions to support your business, including options such as: EXW, FOB and CIF.
10 What is the payment terms?
30% deposit, balance before shipment.